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USING CRANIUM CAF

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Using Cranium Caf矇

What is ConexED?

ConexED is a cloud-based platform for virtual student services and learning. Its where students go to connect and engage with educators, academic support staff, and each other. With tools designed for higher ed and K12, its a complete solution for online appointment scheduling, queuing, video meetings, data analytics, and more.

What is Cranium Cafe?

Cranium Cafe is a product of ConexED and the platform is a meeting and collaboration tool designed specifically for student support. Once inside Cranium Cafe, both students and the support team can utilize a variety of assets to enhance the student experience remotely. Within Cranium Cafe, students can engage with staff members through the following avenues:

  1. Live Chat - instantly chat with someone who is available
  2. Enter a Lobby - wait in line to speak to a representative
  3. Schedule an Appointment - make a future appointment where you can meet via telephone or video chat

Accessing Your Cranium Caf矇 Account

Step 1: Log-in to your student portal (SIS) and select the Online Counseling & Live Chat tile. Then select "Online Counseling at 91勛圖.

Step 2: Use the 91勛圖 Login Icon (image on left hand side) and then click on Authorize

  • If you do not have an active Canvas account, you can request a Cranium account using "Guest Registration." Make sure to use your @student.laccd.edu email.

  • If you are a prospective student and don't have a student account, you may go directly to and use a valid email address to create an account.

Step 3: Once you have successfully logged in, you will be directed to the dashboard which is the Student Support Directory to locate different student services personnel.

Step 4:Read the Group Description of each department you wish to engage with in order to find out the best mode of contact with them.

  • Access to a computer, tablet or smartphone
  • Secure internet connection
  • Browser Requirement: , Firefox, or Microsoft Edge (Do not use Internet Explorer or Safari)

Operating Systems:

  • Windows 7 or higher
  • OS 10 or higher (iMac/MacBook 2009 or later)
  • Linux/Android Specs: any version of Linux that supports the latest Firefox or Chrome build

Mac OS and Windows Requirements:

  • Use the latest version of Chrome or Firefox (Do not use Safari)

Android and Windows Device Requirements:

  • Use the latest version of Chrome, Firefox or Microsoft Edge (Do not use Internet Explorer)

Cranium Caf矇 offers accessibility features for working with students with disabilities. If you use assistive technology, then it will be focused on the digital chat tool from Cranium Caf矇, which will enable you to communicate with a wide variety of assistive technologies.

Please contact the Office of Special Services (OSS) for accommodation requests.

Before you are able to use Cranium Cafe, all users must agree to the Informed Consent. A summary is provided below:

To all current and prospective students, you must carefully read the entire "Terms & Conditions" and "Privacy Protection" statements below BEFORE using the Los Angeles Community College District (91勛圖) appointment scheduling and online services. Please read the Terms and Conditions below

  • I agree to represent myself authentically in all aspects when participating in an in-person or online counseling session and/or student services or webinar.
  • I authorize the counselor and/or support staff to provide me with information related to my academic records online through the use of educational websites and other resources.
  • I grant permission for 91勛圖 online counselors and/or support staff to record my live online meeting sessions and/or webinar for the sole purpose of assisting me in my educational pursuits.
  • I hereby grant permission for 91勛圖 online counselors and/or support staff to discuss information related to my academic records during a live online meeting session and/or webinar, which I understand to be encrypted and secure.
  • I authorize 91勛圖 counselors and/or support staff, relevant 91勛圖 personnel, and ConexED administrators to, when necessary and for the sole purpose of improving the online meeting services, have access to recorded information from a live online meeting session and/or webinar between myself and college personnel.
  • I understand that Board Rules, Chapter IX, Article VIII Standards of Conduct must be observed in an in-person or online counseling session and/or webinar. I understand that District employees have the right to remove me from the online site for violation of the Standards of Conduct

The 91勛圖 is committed to protecting your privacy and personal information. No personall